Transparency & Trust
Privacy Policy
How we carefully and securely handle your personal data.
How we carefully and securely handle your personal data.
At Sauna Dennenmarken B.V., we take your privacy extremely seriously. When you visit our website, book a relaxing day, or subscribe to our newsletter, you share certain personal information with us. In this privacy policy, we explain exactly what data we collect, why we need it, and how we protect it in accordance with the General Data Protection Regulation (GDPR).
Depending on how you use our website and services, we may process the following data:
• Contact Details: Your first and last name, email address, and phone number when making a reservation or contacting us.
• Reservation Data: Details about the services you have booked (date, time, selected treatments, and dietary requirements if provided).
• Payment Information: Transaction data necessary to process your booking via our payment providers.
• Technical Data: IP address, browser type, and surfing behavior on our website (via cookies), helping us optimize the user experience.
We do not collect data without a specific reason. We use your information for the following purposes:
• Service Fulfillment: To process your reservations, send booking confirmations, and provide the requested wellness services.
• Customer Communication: To answer your questions and inform you about changes to your booking or our services.
• Marketing: If you have opted in, we use your email address to send our newsletter with updates and exclusive offers. You can easily unsubscribe at any time.
• Legal Obligations: To meet administrative and tax requirements.
We will never sell your personal data. We only share your data with trusted third-party partners when strictly necessary to deliver our services. This includes:
• Our secure reservation system (Amelia) for managing bookings.
• Payment processors to securely handle your transactions.
• Marketing platforms (like our email software) to send requested newsletters.
We ensure that all our partners comply with strict privacy regulations through data processing agreements.
Dennenmarken.nl utilizes cookies to ensure the website functions smoothly and to analyze our visitor statistics. When visiting our website for the first time, you are asked for consent via our cookie banner.
• Functional Cookies: Necessary for core website functionality, such as remembering your reservation details in the booking module.
• Analytical Cookies: We use privacy-friendly analytics tools to see how our website is used so we can improve it.
We protect your data with modern security measures, such as secure server connections (SSL) and strict access controls. We retain your personal data no longer than necessary for the purposes for which it was collected, or as required to comply with statutory retention periods (such as our 7-year administrative obligation for tax purposes).
Under the GDPR, you have the right to view, correct, or delete your personal data. You may also object to the processing of your personal data or request data portability. To exercise these rights, simply contact us via the details below.
Do you have any questions regarding this privacy policy or how we handle your data? Please reach out to us:
Sauna Dennenmarken B.V.
Elmpterweg 46, 6042 KL Roermond, The Netherlands
Email: info@dennenmarken.nl
Phone: +31 (0)475 324 546